Our commitment to you
This document outlines our service commitment to you, in respect of the Direct Debit Request (DDR) arrangements made between Hare Krishna Food for Life Group Inc. ABN 62 156 962 870 and you, the supporter:
Hare Krishna Food for Life Group Inc. will debit your selected account on or around the chosen due date and regularly thereafter according to your chosen donation frequency as set out in the Direct Debit Request. When the debit due date falls on a public holiday the payment will be processed on or around the closest following business day. Please allow up to a week for payments to be processed. For any questions please contact the details below.
Changes to the arrangement of your direct debit with Hare Krishna Food for Life Group Inc., or to cancel your direct debit request, please contact us using the details below. We may require 14 days’ notice of request to cancel or alter your debit agreement.
If there is a discrepancy in the understanding between either parties, the amount under dispute will be considered under the Hare Krishna Food for Life Group Inc. Refund Policy and may be directed to your financial institution. If you wish to dispute any debit item please contact Hare Krishna Food for Life Group Inc. using the details below.
Your commitment to us
Direct Debiting through the Bulk Electronic Clearing System is not available on every account. It is the responsibility of the supporter to check that the account details provided are correct before completing the Direct Debit Request. If in doubt please ask your financial institution.
It is the responsibility of the supporter to have sufficient clear funds available in the relevant account by the due date to permit payment of the debit. Should a debit be returned unpaid the supporter is responsible for any fees that are incurred against their account by their financial institution.