Direct debit request service agreement

Our commitment to you 
This document outlines our service commitment to you, in respect of the Direct Debit Request (DDR) arrangements made between Hare Krishna Food for Life Group Inc. ABN 62 156 962 870 and you, the supporter:

Drawing agreement
Hare Krishna Food for Life Group Inc. will debit your selected account on or around the chosen due date and regularly thereafter according to your chosen donation frequency as set out in the Direct Debit Request. When the debit due date falls on a public holiday the payment will be processed on or around the closest following business day. Please allow up to a week for payments to be processed. For any questions please contact the details below.

Your rights 
Changes to the arrangement of your direct debit with Hare Krishna Food for Life Group Inc., or to cancel your direct debit request, please contact us using the details below. We may require 14 days’ notice of request to cancel or alter your debit agreement.

Disputes 
If there is a discrepancy in the understanding between either parties, the amount under dispute will be considered under the Hare Krishna Food for Life Group Inc. Refund Policy and may be directed to your financial institution. If you wish to dispute any debit item please contact Hare Krishna Food for Life Group Inc. using the details below.

Your commitment to us 
Direct Debiting through the Bulk Electronic Clearing System is not available on every account. It is the responsibility of the supporter to check that the account details provided are correct before completing the Direct Debit Request. If in doubt please ask your financial institution.

It is the responsibility of the supporter to have sufficient clear funds available in the relevant account by the due date to permit payment of the debit. Should a debit be returned unpaid the supporter is responsible for any fees that are incurred against their account by their financial institution.

Your privacy 
Greenpeace Australia Pacific respects and upholds your rights to privacy under the Australian Privacy Principles (Privacy Act 1988) in regulating how we collect, use and disclose and hold your personal information. For full details of the Hare Krishna Food for Life Privacy Policy, contact us using the details below or visit http://foodforlife.org.au/index.php/privacy-policy

For any enquiries please contact Andreas Hasler (Manager), Hare Krishna Food for Life Group Inc. Brisbane, 32 Jennifer St, Seventeen Mile Rocks 4073 Qld;This email address is being protected from spambots. You need JavaScript enabled to view it.; or +61 4 2320 1124